CM 5.0 Among Batch of SIP-Related Avaya Updates
Jan. 31, 2008 (Vol. 29, No. 3) Avaya announced a new software maintenance model called “Software Support Plus Upgrades.” Enterprises can buy a three-year subscription for all major upgrade releases and service packs, the manufacturer announced. Avaya estimates enterprises will save 25% to 35% in upgrade costs using the new maintenance option. (
The latest release of Communication Manager 5.0 enables enterprises to interface via SIP to their carriers and other manufacturers’ PBXs, according to Anne Coulombe, a SIP global management solutions executive for Avaya. A new “SIP Visiting User” feature allows users access to all of their desk phone features – including customized color and logo displays and contact lists – when they are logged in using remote phones.
But those are only a few of the SIP-related improvements announced Jan. 21 by the Basking Ridge, N.J.-based PBX manufacturer.
Avaya also updated its SIP Enablement Service, so that it may now share an Avaya S8300C server with Communication Manager, reducing administration as well as cooling and electrical costs, Coulombe says. The 9600-series phones have received a SIP firmware upgrade that lets users see, with the help of icons on their contact list, whether people are on the phone, available or on do-not-disturb. The SIP upgrade also allows a phone to make emergency calls when no one is logged in.
A new media gateway – Avaya G450 – can support 450 users when used as a branch gateway in conjunction with an Avaya S8300 server and as many as 2,400 users when deployed as a campus gateway in conjunction with an Avaya S8500 server.