2 More Emergency Readiness Tips
May 22, 2008 (Vol. 29, No. 11)
Here are two more disaster prep tips from a survivor of Hurricane Katrina:
Emergency communication rooms – If you’re considering building an emergency communications control center at your enterprise, you might want to build several across your campus. You risk losing all of your emergency control assets if they’re centralized in one location, says John Lyon, telecom manager at the Louis Armstrong New Orleans International airport.
The airport’s emergency communications rooms house laptops with USB headsets and BGAN satellite modems in case terrestrial networks are unavailable, Lyon says. The rooms are supported by CAT 5 cabling and generators.
Stock batteries, duct tape, battery chargers, tarps, bungee cords, light sticks, extension cords, food and toilets in your emergency room, too, advise participants on Voice Report’s Telecom-Talk listserv.
Web sites get the word to end users – Whether your enterprise needs its end users to stay home or come in to work, the only effective way to get a message to them in a disaster is to have all the information posted on a secure Web site, Lyon says.
“Usually everybody can get to some form of Internet access via BlackBerry or a relative’s house or Internet café,” Lyon says. “And all our employees know to go to a certain Web site, and you can get an update of what’s going on.” Such Web sites become especially critical in prolonged disasters, because end users will need to get a hold of your business to get paid or take advantage of benefits. (