Aura Contact Center Pricing

July 29, 2010 (Vol. 31, No. 14)

Aura Call Center Elite 6.0
• 1-100 Agents: $750 Per Agent (New/Add-on)
• 101-250 Agents: $575 Per Agent (New/Add-on)
• 251+ Agents: $300 Per Agent (New/Add-on)

Aura Contact Center
• Base system: $5,000
• Price Range per Agent: $600 - $1,200

Workforce Optimization
• Price Range per Agent: $525 - $1,477

IQ Release 5.1
• New Report User $3500; New Agent $100

Proactive Outreach Manager
• $2000 per Port Equipped
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