Title:  Principal, “The Battles Group” (www.battlesgroup.com)
and President, “Society of Telecom Consultants” (www.stcconsultants.org)

Employer:  The Battles Group, LLC, Intergalactic World HQ, Silver Spring, MD

Nickname/Alias:  Biff, from my Grampa Battles

What I'm Best Known For (in the Telecom World):

Staunch support of the Society of Telecommunications Consultants (STC) and independent, ethical consulting.

Other Primary Areas of Expertise:

IP telephony, call centers, organizational and operational engagements, technical project management, billable hours.

Summary of Professional Background:

25 years in telecom (22 years consulting, three years at Southwestern Bell), five years of direct sales and territory management for consumer goods.

Prediction on the Future of Telecom & Telecom Managers:

Know what your organization’s business goals, requirements, and objectives are, then figure out what technologies will address them.  We are going to see major changes in the industry, especially the players, over the next 12-18 months.

Weirdest Thing People Usually Don't Know about Me:

Too numerous to mention, but here’s one:  played Little League at the same park as “Dubya” in Midland, TX. 

When I'm not talking or doing something in relation to telecom, I'm usually...

…playing hockey in a couple of recreational leagues or hanging with my best friend (and wife), Janelle.

Book and author I'm currently reading:

“Baseball’s Most Wanted – the Top 10 Book of the National Pastime’s Outrageous Offenders, Lucky Bounces, and Other Oddities”, by Floyd Conner 

CD currently or most recently in my car stereo:

Steppenwolf’s Greatest Hits

The stupidest thing I've ever seen anyone do or say in relation to a phone:

“I will probably know everything about telecom that I need to know in about 10-12 years,” Byron W. Battles, 1977