Title: Research Director, Managed and Professional Network Services Employer: Gartner Featured In: Avaya Faces PBX Maintenance Monopoly Claims, 9/10/08 Nickname/Alias: People that know me know that I go by my last name, Tenneson What I'm Best Known For (in the Telecom World): Coverage of support and maintenance services. Other Primary Areas of Expertise: I closely follow the channel ecosystem of vendors such as Avaya, Cisco and Nortel. Summary of Professional Background: Held manager-/director-level positions for 10 years in research positions at Gartner, Monster and IDC. When I'm not talking or doing something in relation to telecom, I'm usually... Playing or coaching soccer Book and author I'm currently reading: War and Peace, Leo Tolstoy CD currently or most recently in my car stereo: Infectious Grooves Blogs I follow regularly: None regularly, many occasionally. The stupidest thing I've ever seen anyone do or say in relation to a phone: Households will never get rid of their landlines. |