Title: Telecommunications Manager
Employer: Brooklyn Public Library
Featured In:
Get Ur Txt Messaging Costs Str8ned Out, 7/30/08
Nickname/Alias: Angus –I was a big fan of SNL (original cast) and back in high school on Monday mornings my buddies and I used to rehash the bits. Dan Ackroyd once (and only once) did a bit about a Scottish cooking show hosted by a character by the name of “Angus Crock”. He whipped up a main course of haggis followed by thistle salad. I was the only one out of my group of friends that found it funny. I was nicknamed “Angus” or “Ang” after that. What I'm Best Known For (in the Telecom World): At a former employer, I was known as the voicemail pirate. Other Primary Areas of Expertise: Cabling standards, combing through CSR’s to build and validate circuit inventories, managing wireless spend and Vendor relationship management. Summary of Professional Background: 6 years active duty US Army Signal Corps; 4 years outsourced at the NY Daily News (voice field tech then as Voice Operations Manager); 4 years as a telecom consultant with Fortune Consulting, West Long Branch NJ; contract employee at BASF Corp, Mt Olive NJ (under a year). Since July 2004 Telecom Mgr w/ Brooklyn Public Library. Prediction on the Future of Telecom & Telecom Managers: As telecom continues to move towards convergence with the data side of the house, I believe you will see fewer hands-on phone guys on staff at a lot of the larger organizations. The telecom manager’s function may well become more of a vendor and carrier management role with more time spent on billing, which is something I’ve seen my data counterparts shun. Providing dial tone will always be an issue but the telecom manager will have to eventually adapt to a data architecture as dial tone and phones become just another service or device hanging off of a LAN or WAN. Some “hands-on” phone guys will no doubt migrate to the vendors that will remain to sell and support TDM telephony for small and mid-size enterprises; at least those for whom convergence isn’t the right fit or are reluctant to change. Weirdest Thing People Usually Don't Know about Me: I started out as a biology major in college. When I'm not talking or doing something in relation to telecom, I'm usually... working on my golf game ... I'm really quite bad. Book and author I'm currently reading: “The Speed of Trust” by Stephen M.R. Covey CD currently or most recently in my car stereo: Anything by The Who The stupidest thing I've ever seen anyone do or say in relation to a phone: Taking a hair drier to a smartphone that's taken an extended dip in footbath while getting a pedicure. The plastic housing shrank and warped making the battery cover difficult to re-install and the battery impossible to remove. Oddly enough, the handset still works. | 
