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Topics:

• Avaya's roadmap is the best Nortel customers could have hoped for – Nortel hasn't been sold for parts
• Most current Nortel products will be supported for 12 to 18 months
• Avaya will support today's purchases for 7 years (you'll have to buy an additional support contract)
• "A couple" more releases of CS 1000 coming; elements of BCM to be merged into IP Office flagship
• Annuity contract model is coming and warranties shortened from 12 months to 3 months
• Read related article, "Avaya Roadmap: Today's Purchases Supported At Least Until 2017"
  

Contact Ellen Crupi for podcast sponsorship opportunities
ecrupi@thevoicereport.com or 301-229-6745

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