Title: The Dating Game: PBX Maintenance Edition
Date: 2/28/07 Length: 15:04 Junkies: Jessica Gdowski, Warren H. Williams, John Baumberger Topics: - More than half of enterprises have considered buying maintenance from a vendor other than the one that sold them the PBX, according to InfoTech research
- Consider independent third-party to supplement self-maintenance efforts – they’re generally less expensive
- Maintenance RFP must-haves: Financial remediation for broken SLAs, certification requirements for techs, free patches and response-time metrics. Watch out for auto-renewal clauses!
- Enterprises increasingly demand product reviews and recommendations
- Other Web sites mentioned in this podcast:
Grade Your Wireless Carrier Survey Telecom Negotiation Conference Unified Messaging & Unified Communications webinar
What did you think? Let us know your thoughts, or tell us what topics you'd like our Junkies to tackle. Email your comments to info@telecomjunkies.com If you'd like to link to this episode, here's the permalink: http://www.thevoicereport.com/TelecomJunkiesArchive-thedatinggame.html Don't miss a single episode! Sign up to receive email notification of each new Telecom Junkies podcast. Plus, get free stuff and exclusive discounts on Voice Report products. One-Click Subscriptions To subscribe to the free bi-weekly Telecom Junkies podcast or hear previous episodes, just click one of the options below.
You can also access our syndicated feed by pasting the link to our XML feed into your favorite podcasting tool:  |